Desert Fire Southwestern Grill - Policies and Procedures

Reservations and Deposits
Cancellation Policy
Guarantees
Minimum Spends
Privacy Policy
Secure Shopping
Terms of Use

Reservations and Deposits
We require at least three-business days notice for onsite events and five-business days for offsite events. We require 50% minimum payment of the total estimated balance to retain our catering services for offsite events. We may also require additional deposits for set up of outside vendors (i.e. florists, a.v. equipment, etc.)
These deposits will be credited toward your final balance.

Cancellation Policy
If it becomes necessary to cancel your function, we require a three-day notice. In the even of cancellation without notice, all deposits will be forfeited.

Guarantees
We require 24-hours notice for a final guest count. Final guest counts are subject to a $10.00 charge for lunch and a $20.00 charge for dinner plus tax and gratuity for every person under the amount stated on the contract (waived for minimum spend parties). We will do our best to accommodate an increase if needed.

Minimum Spends
To guarantee an area of the restaurant to be private for the duration of the event, a minimum spend will be applied. Minimum spends do not include gratuity or sales tax. They will be added in addition to the total food and beverage sales. Amounts for all minimum spends will be based upon the day of the week, time of the event and holiday season.

Privacy Policy
Desert Fire Southwestern Grill recognizes the importance of protecting the privacy of the users of this Web site. It is necessary to gather information from you in order to provide an efficient and pleasant shopping experience. By using a number of security technologies in our Web site, we maintain as a priority the privacy of your information. We also adhere to strict policies preventing the unauthorized use of your personal information. Information collected is for internal use only. We do not sell or collect information for the use of other parties.

We need to know your name, email address, shipping address, credit card number and expiration date in order to process and fulfill your order. We like to know your phone number as well in case we cannot reach you by email in a timely fashion. We might also request additional information, that you choose to submit, about your interests or feedback about our site and products so that we can provide a better shopping experience for you. The name, address, and payment that the user might provide when using this Web site may be processed or disclosed by Desert Fire Southwestern Grill as permitted under the Web site’s Terms of Use, of which the user agrees to upon utilizing the information and services of Desert Fire Southwestern Grill through desertfiremex.com.

Information we collect from you is used to help us monitor site usage and traffic patterns of our customers. Statistical aggregate information, as well as personal information, is collected for internal and administrative purposes. Any public disclosure of aggregate information regarding site usage and traffic, which is necessary for business and marketing purposes, is always devoid of any individual identification.

Desert Fire Southwestern Grill only collects any type of personally identifying information to the extent that it serves our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information.

Secure Shopping
Desert Fire Southwestern Grill uses the latest Internet technological standards to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

Shopping on the Internet is safe, and online credit card transactions are no more risky than other means of shopping. Our encryption methods make credit card fraud even more difficult than mail or phone orders, or even in-person purchases. If you experience fraudulent use of your credit card as a result of using our Web site, notify your credit card company per its rules and procedures. Most credit card companies will either cover the fraudulent purchases or hold you liable for no more than $50.

As a standard Internet practice, should your credit card company hold you liable for some portion of this $50 for a fraudulent charge, Desert Fire Southwestern Grill will cover this liability — provided the unauthorized use of your credit card resulted through no fault of your own from purchases made at desertfiremex.com while using the secure server.

Shipping
When shipping merchandise, we normally ship either USPS or UPS Ground depending on the item. If you need expedited service, please contact us. The customer will be responsible for any customs fees, duties, taxes, or other charges on orders exported to locations outside of the United States.

Terms of Use
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEB SITE. By using the Desert Fire Southwestern Grill Site, you signify your agreement to these terms of use. If you do not agree to these terms of use, please do not use the Desert Fire Southwestern Grill Site. We reserve the right, at our discretion, to change, modify, add, or remove portions of these terms at any time. Please check these terms periodically for changes. Your continued use of this Site following the posting of changes to these terms will mean you accept those changes.

Copyrights and Trademarks
All materials contained in the desertfiremex.com Site are the copyrighted property of Desert Fire Southwestern Grill. All trademarks, service marks, and trade names are proprietary to Desert Fire Southwestern Grill.

License and Site Access
Desert Fire Southwestern Grill grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Desert Fire Southwestern Grill. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Desert Fire Southwestern Grill. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Desert Fire Southwestern Grill without express written consent. You may not use any meta tags or any other "hidden text" utilizing Desert Fire Southwestern Grill’s name or trademarks without the express written consent of Desert Fire Southwestern Grill. Any unauthorized use terminates the permission or license granted by Desert Fire Southwestern Grill. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Desert Fire Southwestern Grill site so long as the link does not portray Desert Fire Southwestern Grill, our site, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Desert Fire Southwestern Grill logo or other proprietary graphic or trademark as part of the link without express written permission.

Disclaimer of Warranties and Limitation of Liability
This site is provided by Desert Fire Southwestern Grill on an "as is" and "as available" basis. Desert Fire Southwestern Grill makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, Desert Fire Southwestern Grill disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Desert Fire Southwestern Grill does not warrant that this site, its servers, or e-mail sent from Desert Fire Southwestern Grill are free of viruses or other harmful components. Desert Fire Southwestern Grill will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

Applicable Law
As a visitor of desertfiremex.com, you shall abide by all applicable federal, state or local laws, including, but not limited to, areas such as libel, slander, indecency, trade libel, product disparagement, harassment, invasion of privacy, obscenity, indecency, and copyright and trademark infringement.

Customers of the Desert Fire Southwestern Grill site shall not violate any federal, state or local export laws with respect to products purchased from Desert Fire Southwestern Grill.

This Web site is created and controlled in the State of Washington and shall be governed by the laws of Washington without giving effect to the principles of conflicts of laws. By visiting desertfiremex.com, you agree that the laws of the state of Washington, without regard to principles of conflict of laws, will govern these Terms of Use and any dispute of any sort that might arise between you and Desert Fire Southwestern Grill.

Disputes
This Web site is created and controlled in the State of Washington and shall be governed by the laws of Washington without giving effect to the principles of conflicts of laws. User hereby consents to the exclusive jurisdiction of the courts of the State of Washington and the United States of America located in the State of Washington for any litigation arising out of or relating to use of or purchase made through desertfiremex.com (and agrees not to commence any litigation relating thereto except in such courts), waives any objection to the venue of any such litigation in Washington and agrees not to plead or claim that litigation brought therein has been brought in an inconvenient forum. Similarly, all forms of dispute resolution shall also be convened and governed within the State of Washington.